What is Your Approach to Problem Resolution?

Building Sustainable Business

Idea Go FDP 2014

Do you truly understand how you approach problem resolution at work and in life? It is critical for you to understand your strengths and weaknesses in this part of your life because it plays a massive role in your success or failure.

The ability to resolve problems effectively drives success in your personal life, as a team, and ultimately, the success of your business. Being aware of your approach can help you understand whether the situation requires your skill, the skill of another team member or a combination of the two. Effective problem resolution is an opportunity to move forward, rather than just avoid a setback. When you approach it in that light, your solution changes, and your process changes and so does your team dynamic. As a leader, you must consider identifying the strengths and weaknesses of your team as they relate to each issue. The necessary skills my change by problem or they may be repeatable but you cannot assume they are all the same. It is much more effective when you approach each issue freshly, tackle the problem as a synergistic, powerful, team, and ultimately create a competitive advantage for your organization.

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Persistence, When You Don’t Feel Up to It.

Journaling 600X400 FreeLooking at today’s job market, we may feel that it is the worst time ever yet there has never been a more opportune time to follow your heart and realize your dreams. However, getting to the right outcome is not easy. It takes persistence, commitment, and the willingness to do whatever it takes.

So how can you be persistent when you don’t feel like it? How can you go on when the going gets tough? When you have called, knocked on doors, and toiled, day after day, week after week, and you experience all kinds of rejection, disappointments and frustrations.

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Check Your Ego at the Door – Revisited

Courtesy of digitalart and FreeDigitalPhotos.

Courtesy of digitalart and FreeDigitalPhotos.

“We Are The World”, in 1985 we listened to this song and thought we were on the edge of solving the problem of hunger in Africa, yet here we are 30 years later and we still struggle with the same issues.  The goal of Michael Jackson and Lionel Richie was to awaken the inner person to the benefit of others for a telethon but it reached more just that, I remember people of all classes, cultures and languages embracing the thought. Egos were checked at the door.  It was a time of vision and ideals right?  There were glimmers of hope that things could be better.

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Is Supplemental Insurance for You or Your Business?

Building Sustainable Business

Idea Go FDP 2014

Note this is a public service announcement (PSA) from TLG-RWME.

The question of supplemental insurance seems to be a heavy discussion topic these days with all the reforms we have seen in medical care in the United States. Do you understand the features, benefits, and costs surrounding the products and how they can help you?

There are implications in the business world in terms of providing these within your operation to help your employees minimize financial risk of medical bills. By offering various plans through pre-tax enrollments there are benefits to you and the employees when done correctly.

Supplemental insurance, typically refers to supplemental health insurance, these policies usually pay out cash directly to the person insured. Personally, I do not recommended that supplemental insurance be a replacement for a Major Medical Plan but rather, as the name implies a supplement to it.

Generally, supplemental insurance pays cash benefits to the policyholder whenever the insured is injured, hospitalized, visits a physician or has other related expenses covered under the policy. It is often known as “defined benefit insurance” because each policy specifies the exact amount that will be paid for each benefit and occurrence as defined in the policy. It does not tie any payments to your regular health insurance policy nor do they pay any funds directly to a provider.

It pays cash benefits even if the medical cost are primarily covered by other insurance. They may also pay out for pre-existing conditions after a waiting period so it is critical you understand the policy you are looking to purchase. The important part of this is that you as the policyholder determine how you spend those funds.

When considering a supplemental insurance policy it is a good idea to understand the premium structure and the relationship of out-of-pocket expenses you could possibly incur under your current health policy. If you face large co-pays or high deductibles, like many policies today, it may be an advantage to have an accident, sickness or hospitalization supplemental plan to help minimize the financial impact.

There are many companies offering this type of coverage in the market today so you really need to understand what you are buying and what you are paying for so you maximize the coverage for you and your family. For example, check to see if the policy has a wellness feature that will pay you for a regular checkup. Now, many of the new health policies have this as a no cost benefit under the standard ACA structure but the supplemental plan my pay you $50 for that visit which reduces the cost of your yearly premium.

One of the keys to supplemental insurance understanding the policy and remembering that you, the insured, drive the notification for claims. Unlike major medical, doctor’s offices or hospitals are under no obligation to notify the carrier of your visit or treatment. They will provide the necessary supporting documents but you must file the claim.

Another feature you need to examine is how fast they will pay your claim. In the market today, it will range from 1 – 10 days, or longer, depending on the carrier and the required documentation.

I also highly recommend you have a local agent who can help you file the claim if necessary and answer any questions you may have regarding coverage. Your experience with supplemental insurance can be excellent if you have good rapport with your agent and you understand the details of your policy.

 

Social Selling’s Time Has Come!

Desk Shot 600X400 FreeAre you hearing about Social Selling for the first time, lately? I would not be surprised if that were the case since many senior leaders have avoided any interaction involving social media. The day has come when you can no longer hide. The old selling systems are dying. Based on a 2012 article in the Harvard Business Review, “90% of C-level executives said they ‘never’ respond to cold calls or e-mail blasts.” Based on the 20th century sales models this is not what you want to hear at all. In that same article by Barbara Giamanco and Kent Gegoire talk about Social Media Selling, which today we call it social selling.

Today, we know that social selling can step into the cold calling breach to help sales teams make sales. However, a large percentage of your sales professionals still are not adopting social selling. Many have heard of the concept and some probably spend some time expanding their social networking profiles as a result, but few have implemented a social selling strategy. Senior leaders need to step up to the table and lead the charge into the 21st century selling environment.

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