Keys to Being a Transformative Leader

Courtesy of Stuart Miles at

Courtesy of Stuart Miles at

To be a Transformative Leader one must exhibit strength in two very important character areas, trust, and transparency. One’s ability to grow and allow others to grow depends wholly on the results of both of these characteristics.

Trust is one cornerstone:

The first characteristic is Trust. As a noun, it is defined as a firm belief in the reliability, truth, ability, or strength of someone or something. For example, “relations have to be built on trust”

Synonyms for trust can be confidence, belief, faith, certainty, assurance, conviction, credence

Legally, it is defined as, confidence placed in a person by making that person the nominal owner of property to be held or used for the benefit of one or more others.

As a verb, trust is defined: to believe in the reliability, truth, ability, or strength of. For example, “I should have trusted that data from the beginning.”

Continue reading

Challenge 2015: Employee Engagement

freeing_from_control_sm_nwmAll businesses need to realize that employee engagement is critical for their success. It does not matter whether you have 5, 500, or 500,000 employees, it is important for success and growth. If you have not measured the level of engagement within your organization you might feel that everything is OK but I would challenge your comfort level and recommend you at least examine the sentiment within.

In this incredible period of competing pressures – demand for profitable growth, financial market volatility, political uncertainty, global shifts in workforce demographics and a rapidly shifting technology the leaders focus can be distracted from core issues and employee engagement is a big one. Leaders must recognize that but more importantly, “what do employees need in order to be engaged?” and “what behaviors are we asking them to engage in?”

Do you need to see a case for Employee Engagement?

Continue reading

Appreciation Marketing – 2014 – Small Business Focus

colored_puzzle_globe_sm_nwmAppreciation Marketing is the question for the day. Are you a small business owner or service provider such as a doctor, lawyer, coach or physical trainer who is looking to expand their business today?

New business, in today’s world, can be a difficult task given the internet and social web sites for every level of human interaction.  It’s even more difficult if you don’t have a solid base of satisfied customers from which to build that new business. Do you have an Appreciation Marketing plan in place?

Customer satisfaction is a goal that every business owner should strive to improve every day.  The key is, do you have a plan to show your current customers that you really do appreciate them, over and above the $$ they spend with your business.  I venture to say that many business owners tend to see the delivery of product or service as an end of the transaction with no follow-up and that is dangerous in today’s market. It’s really all about communications, communications and communications.

Continue reading

Building Respect is Critical!

Respect Disruption in meeting

Example of lost respect!

Building respect is critical in business today. On the day after the last mid-term elections we were saying how tired we were of the foul innuendo and lies that are put forward in ads.

Today, we live in a very open society where the criticizing of all leaders, from the president down, is not only tolerated, but considered proper and part of the democratic way. I challenge this thought. Yes, everyone has freedom of speech but we need to realize that everyone has that same right. It is not limited to any one person so it is necessary for one to respect the ideas of others and allow for proper discussion. When we disrespect someone trust is destroyed, many times beyond recovery.

We experienced election campaigns that went to the extremes the candidates used to insult and smear each other in a most disturbing manner. There was little effort to seek the truth as innuendos, half-truths, and mockery were hurled at others at an astronomical speed by most candidates. What a vast waste of money and effort. Undisciplined confrontation and argument destroys respect and allows negative interlopers to gain an advantage in situations.

Continue reading

Build a Culture For Learning!

Child Leadership 2014In today’s business world we continually harp on “learning” but then we expect people to find it themselves.  Trust me there is nothing more deflating than a Learning and Development plan that points a finger at a computer and says start learning, especially if there are no examples that they can use for reference.  By the way, those examples should be human and hopefully mentors that others can choose to follow and engage.

Here we are going to discuss a number of ways you can build a proactive culture for learning within your own organization.  This usually requires that you, as the leader, are the cheerleader and primary proponent for using the tools that we outline here.

Continue reading